West Matterhorn / Practical guides

Vehicle shipping knowledge center

For dealers, importers, exporters and private customers: how to compare quotes, choose insurance and handle delays or damage with your forwarder.

Before shipping

Rates & included services

Compare the full cost of shipping cars in a container: loading, terminal fees, ocean freight and exclusions.

Steps: 5

Insurance and liability

Check the type of insurance, covered journey stages, deductible and claims procedure before dispatch.

Steps: 5Examples: 3

Delays & delivery planning

What to ask your forwarder about shipment status, next steps, extra costs and readiness for collection.

Steps: 5Examples: 2

Inspection & handover

What to request from your forwarder and how to agree the next steps for a damage claim and repair.

Steps: 5Examples: 1